Contact Us
This is the page to use when you want to reach the Sports Betting Bonuses editorial team at masoniccleveland.com. We cover sportsbook promos for US readers — welcome bonuses, deposit matches, bonus bets and odds boosts — and the most useful messages we get are the ones that tell us a promo has changed, a term is stated wrong, or a page didn't answer the question you came with.
You must be 21 or older to open a sportsbook account or gamble in most US jurisdictions (18 in a small number of cases). Gambling carries a real risk of losing money and is not a way to make income. If it's stopping being fun, call the National Problem Gambling Helpline at 1-800-GAMBLER, available 24/7 and confidential. In Texas, the Texas Council on Problem Gambling also operates a helpline at 1-800-742-0443, and 1-800-GAMBLER works statewide. More detail sits on our responsible gambling resources page.
What to send us, and what we can actually do
We're a comparison publisher, not an operator. We don't hold accounts, process deposits, release withdrawals or apply bonus codes. Sorting those messages to the right place quickly saves you the most time, so here's the split.
| Your question | Who handles it |
|---|---|
| A promo's terms look different from what we published | Us — send the page and what you saw |
| A rollover, minimum-odds or expiry figure seems wrong | Us — we'll re-check against the operator's terms |
| Which welcome offer suits your bankroll and betting style | Us — general guidance, never a pick or a prediction |
| Your bonus didn't credit after a deposit | The sportsbook's own support team |
| A withdrawal is pending or a payment was declined | The sportsbook, then your payment provider |
| Account verification, ID documents or geolocation errors | The sportsbook |
| Self-exclusion or a deposit limit request | The operator and your state's program, plus 1-800-GAMBLER |
| Advertising, partnership or media requests | Us — mark the subject line clearly |
How to write a message we can act on
- Name the page on masoniccleveland.com you're writing about.
- Name the sportsbook and the exact promo, for example a welcome bonus or a free bet offer.
- Quote the figure you saw and where you saw it — the operator's terms page, the cashier, the promo tile in the app.
- Tell us the date and the state you were browsing from. Promo availability varies by location and by device.
- Screenshots help more than anything else. Redact your account number, balance and any personal details first.
Please don't send us account credentials, card numbers, Social Security numbers or copies of ID. We never need them and we can't use them. And we don't give picks, tips or "locks" — no outcome in sports betting is guaranteed, and anyone telling you otherwise is selling something.
Corrections on promo terms — our most common inbox item
Sportsbook promotions move fast. A 125% match can drop to 100%, a rollover can go from 5x to 10x, minimum odds can shift from -200 to -300, and an offer can be pulled in one state while running in another. We research and re-verify what we publish, with a current fact-check date of Sep 29, 2026, but the operator's own terms and conditions at the moment you claim always take precedence over anything we've written.
If you spot a gap, tell us. We treat three things as material errors and prioritize them: a bonus figure published without its wagering condition, a stated expiry that doesn't match the operator's terms, and a payment method listed as qualifying when it's actually excluded.
Questions about the offers we list
We may earn commission when a reader opens an account through a link on this site. That's how the site is funded. It doesn't buy a position in our rankings and it doesn't soften a write-up — our ordering comes from editorial assessment, and every offer below carries a drawback we'll name. The three most-asked-about offers in our inbox are these.
Lucky Rebel — the largest headline match we cover
Lucky Rebel sits top of our list, rated 10.0, largely because the advertised welcome offer is a 125% match up to $1,250 plus a $50 free bet — a bigger percentage than most sportsbooks pair with a free bet on the same signup. Readers write to us mainly to ask how much they'd need to deposit to max it out: $1,000 at 125%. The limitation worth saying plainly is that a large match is not a large advantage on its own. The value depends entirely on the rollover multiple, the minimum odds you're forced to bet at, and how many days you get to clear it. Read those three numbers before you deposit, and check which deposit methods qualify — card and crypto funding are often treated differently.
Bovada — the one readers ask about for its smaller, simpler offer
Bovada is rated 9.9 and advertises a 50% welcome bonus up to $250. It's on this page because it's the offer our readers most often compare against the big matches: a smaller ceiling, reached with a $500 deposit, and a lower amount of bonus funds to turn over. Many bettors clear a modest match more comfortably than a headline one they never finish. The trade-off is obvious — $250 is a low cap if you're funding an account seriously, and the sports welcome offer may sit alongside separate casino terms, so don't assume one set of conditions covers both.
BetOnline — free bets rather than a deposit match
BetOnline, rated 9.7, advertises $250 in free bets, which is a structurally different product from a match bonus and generates a steady stream of questions. Free bets usually return the winnings and keep the stake, so a $50 free bet on a +100 line returns $50, not $100. They also tend to carry minimum odds and an expiry measured in days, not months. The limitation: free bets are less flexible than cashable funds, they're often issued in fixed increments you can't split, and an unused one simply expires. If you value freedom over how you stake, a match may suit you better.
The rest of the list at a glance
| Sportsbook | Advertised welcome offer | Editorial rating |
|---|---|---|
| BetNow | 125% up to $2,500 | 9.4 |
| Everygame | 100% up to $500 | 9.3 |
| BetUS | 100% up to $2,000 on sports, 25% on casino | 9.2 |
| Sportsbetting | 50% up to $250 in free bets | 9.2 |
| Xbet | 50% up to $200 with credit card | 8.9 |
| MyBookie | 100% up to $1,000 for new players | 8.8 |
| ApuestaHoy | 200% welcome offer | 8.5 |
Every figure above is the operator's advertised headline. None of them is usable value until you've read the wagering requirement attached to it. Xbet's offer is explicitly tied to credit card funding, which is a good example of why the payment method you choose can decide whether you qualify at all.
Money questions we get asked before signing up
Taking part costs whatever you deposit — there is no free entry to a deposit match, and we won't describe one as free. Readers ask us three things repeatedly:
- Funding methods. Availability differs by sportsbook and by state. Cards are sometimes declined by the issuing bank for gambling transactions, which is a bank decision, not an operator one. Crypto, bank transfer and voucher-style options appear on some sites. Always check the cashier before you count on a method — and check whether that method disqualifies you from the promo.
- Payouts. Withdrawal timing, minimums and fees vary widely and are set by the sportsbook, not by us. Expect identity verification before a first payout. We can't speed any of it up.
- Currency. Accounts here are in USD. If a site prices in another currency, conversion costs sit with you.
One structural point worth knowing: site credit, bonus bets and cashable funds are three different things. Cashable funds can be withdrawn; bonus bets and credit usually can't, and typically return winnings only.
Other product lines on these sites
Most of the sportsbooks we cover run more than a sportsbook. Casino sections with slots, table games and live-dealer rooms are common, and some run poker rooms, racebooks for horse racing, or esports markets. BetUS is a clear example — its advertised welcome offer splits sports and casino at different percentages. These sections almost always carry their own bonus terms and their own, usually higher, wagering requirements. Don't assume a sports promo applies to casino play, and don't assume casino wagering counts toward a sports rollover. If your message is about a casino bonus rather than a betting one, say so — the answer is usually different.
Legal standing, eligibility and what we can't advise on
Sports betting in the United States is regulated state by state. Some states license retail and online sportsbooks, some license retail only, and some permit neither. Whether a given sportsbook is legally available to you depends on where you're physically located, not where you live, and licensed operators enforce this with geolocation. Several of the brands listed on this site operate from outside the United States. Offshore sportsbooks are not covered by US state regulators, which means state-level dispute resolution and player-protection schemes generally do not apply, and there is an added risk that a payout is delayed or not made. We won't tell you any betting site is completely safe, and we can't guarantee a withdrawal.
Your obligations: be of legal age — 21 in most jurisdictions — bet only with money you can afford to lose, keep one account per person per site, and handle your own tax position. Betting winnings can have tax consequences in the US; treat that as a matter for a qualified tax professional rather than something we or any operator can settle for you. For questions on how we work and who we are, see our editorial background, and our site terms set out the limits of what's published here.
Response times and what happens next
We read everything. Corrections with a screenshot get looked at first, because they affect other readers. General questions about how a rollover works or how to compare two welcome offers may be answered directly or turned into a guide if enough people ask the same thing. We don't respond to requests for picks, and we can't intervene in a dispute between you and a sportsbook — for that, contact the operator's support in writing and keep a record of every exchange.
If you're writing because betting has stopped feeling under control rather than because of a promo question, the most useful thing we can point you to is 1-800-GAMBLER, the National Problem Gambling Helpline, free and confidential around the clock. Texas readers can also reach the Texas Council on Problem Gambling at 1-800-742-0443. Most sportsbooks offer deposit limits, timeouts and self-exclusion in account settings, and using them early is a reasonable thing to do.